The Client
Driving real cultural change in an organisation by implementing CiviCRM.
Community Action Derby (CAD) provides support and guidance to voluntary and community groups in Derby in the UK. CAD connects organisations with volunteers, promotes events, and offers advice, training, and assistance with funding applications. Their work is critical to enabling community groups in Derby to grow and flourish.
Central to their work are programmes. Each of these may have multiple projects, grant streams and activities. CAD works to identify needs in the community, acquire funding and disburse grants to organisations who then deliver the services to the community. Grant funding needs to be tracked across individual projects and partner organisations.
CAD needed a system that would allow them to capture and report on both quantitative data and qualitative outcomes. This reporting needed to be flexible enough to provide insights at multiple levels for different stakeholders.
Previously, data was stored in spreadsheets and external platforms. Delivering programs and services using this system had become inefficient. They were in desperate need of a robust and flexible platform to centralise their operations and data, and enable them to:
The Results
CAD is benefiting hugely from their new CiviCRM and it’s now creating a real cultural change in the organisation.
They are able to track grant allocation, programs and projects and participant demographics because their data is on one central place. This has changed the way they work for the better.